FAQs

Welcome to the Frequently Asked Questions (FAQ) of FVC!
Below you’ll find useful information about Country Ma’am cookies and our other featured baked products to help you learn more about our brand and offerings.

What makes Country Ma’am cookies special?

Unique two-layer texture: A light, crispy outer shell with a moist, tender interior, slow-baked to lock in every bit of aroma.

Carefully selected ingredients: Our special recipe keeps each cookie perfectly soft and moist.

Premium chocolate chips: Added for a gentle sweetness and rich creaminess that melds flawlessly with the cookie.

Delightful every way: Enjoy straight from the pack, warm to boost the aroma, or chilled for an extra crunch—delicious from the first bite to the last.

What is the meaning behind the name “Country Ma’am”?

The name "Country Ma'am" is inspired by the image of rustic, handcrafted cookies lovingly baked by a mother in the American countryside.

First introduced in 1984, each Country Ma'am cookie features a simple charm and unique shape, as if freshly made at home by mom. Today, these cookies continue to be crafted with care and dedication at FVC's factory.

How should Country Ma’am cookies be stored?

We recommend keeping them in a cool, dry place—away from high temperatures, direct sunlight, and excessive humidity.

Where can I buy Country Ma’am cookies and other FVC products?

You can currently find FVC products (including Country Ma’am cookies) at:

- Supermarkets: Co.opmart, Aeon Mall, Kohnan
- Convenience stores: Circle K, GS25, 7-Eleven, Ministop, Family Mart, B'smart, Tsuruha
- Selected grocery stores in Ho Chi Minh City, Tay Ninh, and other Southern provinces

If you’re interested in distribution or need order assistance, please contact us for detailed guidance.

What is the origin of FVC's products?

The country of origin of our products is Vietnam (Made in Vietnam).

Are FVC’s products suitable for vegetarians?

Some of our products contain eggs and dairy, and therefore may not be suitable for strict vegetarian diets.
Before consuming, please check the ingredients listed on the packaging to ensure the product aligns with your specific type of vegetarian diet.
If you have any further questions, feel free to contact us directly for detailed advice on each product.

How can I contact FVC if I have questions or need support?

If you have any inquiries or concerns, please reach out to us via:
- Email: vn@fujiya-vn.com
- Fanpage: facebook.com/CountryMaamVietnam